Shipping policy

Processing Time:
Orders are typically processed within 1-2 business days (excluding weekends and holidays). You will receive a notification once your order is shipped.

Shipping Time:
Standard shipping typically takes 7-14 business days depending on your location. Please note that shipping times may vary due to factors like customs delays or courier processing.

Shipping Costs:
Shipping fees will be calculated at checkout based on your location. We offer affordable shipping rates, and occasional promotions may include free shipping on select items or orders over a certain amount.

International Shipping:
We currently offer international shipping. International orders may take a bit longer, typically 10-21 business days, depending on the destination country. Additional customs fees may apply, and we are not responsible for any taxes or duties imposed by the destination country.

Order Tracking:
Once your order has shipped, you will receive a tracking number via email, so you can monitor the progress of your delivery.

Address Accuracy:
Please ensure your shipping address is correct. We are not responsible for orders delivered to incorrect addresses due to an error on the customer’s part.

Lost or Stolen Packages:
If your package is lost or stolen, please contact the shipping carrier immediately to file a claim. My Faith Collection is not responsible for lost or stolen packages after they are marked as delivered.

Returns and Exchanges:
Return eligibility depends on the item purchased. Please review our Return and Refund Policy or contact us for assistance with damaged, defective, or incorrect items.

If you have any questions about shipping or need assistance with your order, feel free to contact our customer service team at myfaithcollectionhelp@gmail.com